Christine Hepburn

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Christine Hepburn
Christine Hepburn

Locality: Launceston Area, Australia
Summary: An author, speaker, trainer, and recently featured in the International series Trainers On Trial, with extensive experience in customer care. Drawing on this experience, Christine inspires her clients to discover what their customers really want and how to create an exceptional experience they can't get anywhere else. The results her clients achieve speak for themselves. Christine is a certified Fellow of the Customer Service Institute of Australia. An international customer service strategist, focused on developing the potential in people and business.
Current: Owner at The Defining Edge Training and Development Director and Principal Trainer at The Defining Edge Training and Development
Industry: Professional Training & Coaching
Skills: Customer Experience Strategist for business.
Experience: The Defining Edge Training and Development (Privately Held; Education Management industry): Owner,   
The Defining Edge Training and Development (Privately Held; Education Management industry): Director and Principal Trainer,  (July 2009-Present) The Defining Edge Training and Development are your soft skills specialists. Soft skills are defined profess...
Interests: I am passionate about the development of people. It is immensely fulfilling to see an individual or business reach their full potential.I love animals, yoga, walking, friends, family, reading, theatre and travel.
Interests: career opportunities, consulting offers, new ventures, job inquiries, expertise requests, business deals, reference requests, getting back in touch
Groups: A Fellow of the Customer Service Institute of Australia A member of Customer Management IQ

References for Christine Hepburn

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About Christine Hepburn

Christine Hepburn of the Defining Edge discusses the importance of good customer service to maintaining a healthy bottom line, and the strategies you can use to motivate your team.

Whales Revenge - Help us save the whales and stop the ...

1061185 Joan Christine Hepburn from Calgary, Tobermory, United Kingdom - signed petition on 21st March 2008; 1061184 Océane Perissat-Drollat from Montmorency ...

Events - Business Solutions - Business & Employment

Guest Speaker: Christine Hepburn, Founder and Principal Training of "The Defining Edge" Christine has extensive experience in building successful small businesses.

Design Your Own Cyberstore - Australian Businesswomen's Network

The Silent Killer Of Any Business Christine Hepburn The Six Principles of Influence Robert Cialdini The Three Hats of Joanne Kessell - A Business Success Story Joanne Kessell

Small Business Expo: Keynote Speakers

Christine Hepburn. Christine has extensive experience in building successful small businesses from no more than just a concept through to working in large corporations developing ...

Women Entrepreneurs

Women Entrepreneurs Networking Event for Women in Small Business "Understanding Competitive Edge - what is it and why is it important" Guest Speaker: Christine Hepburn, Founder and ...

Department of Premier and Cabinet - TASMANIA : Women Entrepreneurs ...

Guest Speaker: Christine Hepburn, Founder and Principal Trainer of “The Defining Edge” Christine has extensive experience in building successful small businesses.

Small Business Expo: Programme of Events

Creating an Exceptional Customer Experience with Christine Hepburn : 3.30pm - 4.25pm: Working Smarter, Not Harder with Mark Bunn : 3.30pm - 4.25pm: Tas Government Small Business Panel ...

Newsletter No 36 2010 Thursday 18th November 2010

... Hedt Jessica O'Donnell Jarman Reid Stephanie Barber Matthew Sonnberger Credits Thomas Barber Georgia Barnett Hayden Dalgleish Rachel Goldsmith Billy Gray Christine Hepburn ...

Events - Business Solutions - Business & Employment

Guest Speaker: Christine Hepburn, Founder and Principal Training of "The Defining Edge" Christine has extensive experience in building successful small businesses.

Woodville Basketball Club HALL Of FAME - (1995 - 2006)

Levi CATALBAS Michael GIORDANO Zach SCOLARO Andrew STREET Bernadette WALL

Great Places to Stay :

"If you want a spa country experience with a comfy bed and delicious breakfast...this will be a perfect choice. Loved by those with a passion for wine, food, relaxation ...

Do It Yourself Public Relations Kit | Publicity Kit | Home ...

Christine Hepburn Director, The Defining Edge www.the-defining-edge.com

Internet Success Strategies - Australian Businesswomen's Network

The Silent Killer Of Any Business Christine Hepburn The Six Principles of Influence Robert Cialdini The Three Hats of Joanne Kessell - A Business Success Story Joanne Kessell

Small Business Expo: Programme of Events

Creating an Exceptional Customer Experience with Christine Hepburn : 3.30pm - 4.25pm: Working Smarter, Not Harder with Mark Bunn : 3.30pm - 4.25pm: Tas Government Small Business ...

Small Business Expo: Keynote Speakers

Christine Hepburn. Christine has extensive experience in building successful small businesses from no more than just a concept through to working in large corporations ...

Communicating with customers and clients from other cultures ...

The Silent Killer Of Any Business Christine Hepburn The Six Principles of Influence Robert Cialdini The Three Hats of Joanne Kessell - A Business Success Story Joanne Kessell