James Cowan

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James Cowan
James Cowan

Locality: Melbourne Area, Australia
Summary: I've had extensive experience in all areas of Contact Centers, for various industries including: Banking, Telecoms, Local and Federal Government. This experience includes design and delivery of complex call routing solutions in both CPE and Network/Telco Hosted environments as well as end-to-end Genesys deployments. In addition to many years of hands on experience, I have the following Industry qualifications: Genesys Certified Professional (Version 7, CIV) Periphonics IVR developer.
Past: Telephony Engineer at Barclays Bank Developer at Kent County Council
Education:  Shailer Park High School  (1986-2000) 
 Logan TAFE Business Computing (1990-1993) 

Industry: Telecommunications
Skills: Genesys Oracle CCA Solaris IVR SIP VoIP
Experience: Telstra (Public Company; TLS; Telecommunications industry): Senior CTI Technical Specialist,  (July 2007-Present) Engineering team for Hosted Genesys and Web contact centre platform (Team Leader).
Barclays Bank (Public Company; BARC; Banking industry): Telephony Engineer,  (August 2004-May 2007) During my time at Barclays, I was responsible for design a...
Interests: I'm interested in all aspects of Telephony, specifically Call Centres and CTI Applications.
Interests: career opportunities, consulting offers, job inquiries, expertise requests, reference requests, getting back in touch

References for James Cowan

Web Results

James Cowan Interview - Matilda

James Cowan, who won the Australian Literary Society's Gold Medal back in 1998 for his novel A Mapmaker's Dream, is interviewed in the "Sunshine Coast Hinterland Times".

UTas ePrints - James Cowan and the white quest for the black self

Abstract: A literary genre is emerging in which Aborigines are cast as the spiritual saviours of the supposedly alienated Western self One of the most prolific authors writing ...

The Qualtrough Family - Articles from New Zealand - James Cowan ...

The Qualtrough Family Isle of Man and Worldwide. Please email Malcolm Qualtrough, Australia, for any comments on the site.. Please click on the sitemap link for a full list of what is ...

James Cowan

JAMES COWAN has published over 25 books on subjects ranging from Aboriginal metaphysics to Persian poetry, and his work has been translated into seventeen languages.

eCite - James Cowan and the white quest for the black self

James Cowan and the white quest for the black self

Maori folk-tales of the Port Hills, Canterbury, New Zealand ...

Cowan, James, 1954 Maori folk-tales of the Port Hills, Canterbury, New Zealand / James Cowan Whitcombe & Tombs, [Christchurch, N.Z.] : MLA Citation

The Spirit of Things - 16/6/2002: Spiritual Biography

Exploring your spiritual path can take place on a mountain-top or in a university classroom James Cowan chose Mount Colzim in Egypt where St Antony the first Christian ...

Messengers of the gods : tribal elders reveal the ancient ...

Cowan, James, 1993 Messengers of the gods : tribal elders reveal the ancient wisdom of the earth / James Cowan Random House Australia, Milsons Point, N.S.W. :

James Cowan - Author Details - Random House Australia

James Cowan. James Cowan is the author of numerous internationally acclaimed books on a wide variety of subjects, including MESSENGER OF THE GODS and LETTERS FROM A WILD ...

James COWAN 1834-1905 & Eliza McNALLY / McANNALLY 1834-1909 ...

James COWAN b. 1834 Co Armagh, Ireland, son of Andrew COWAN married Eliza McANNALLY (or McNALLY) b. 1836 Co Armagh, Ireland in 1855 Co Armagh, Ireland and they had the following ...

Melbourne Writers Festival - James Cowan

This page is part of the 2007 FESTIVAL ARCHIVE. Visit the current Melbourne Writers Festival website for details of the next festival.

A Troubadour's Dream James Cowan LOVE Deeply felt (eBay item ...

A TROUBADOUR'S TESTAM ENT. A magical Journey Through 12th Century Provence in Search of Spiritual Power and Perfect Love. By James Cowan

Sacred places in Australia / text by James Cowan ; photographs by ...

Available in the National Library of Australia collection. Author: Cowan, James, 1942-; Format: Book; 232 p. : col. ill., 1 map ; 29 cm.

James Cowan - Journey to the Inner Mountain - 1st Ed HC (eBay item ...

Multiple items combined up to 3 Kg. Flat Rate $10.30 Australia Wide. Buy more books and save.