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Fiona Keough is the Operations & Priority Business to Business Manager for the St George Bank Contact Centre. She leads a team of contact centre professionals who support over 6m ...
Day 1 Workforce Optimisation 09.00 - 10.00 Optimising your staff retention through systems, process and culture - Fiona Keough This session facilitated by Fiona Keough the Vice ...
2:10pm Applying Worlds Best Practice to Aust Contact Centres - Fiona Keough, American Express 3:00pm Afternoon Tea 3:15pm Tour Of Centrelink Contact Centre
What I really loved was the holistic application and all those aha moments where you think you've been doing the right thing but reality is elsewhere." FIONA KEOUGH - Vice President
... Academy) was again elected Chairperson for the year ahead, with Julianne Wargren (WW Technologies), Julie Ashpool (Kelly Services), Trish Tyler (Sinclair Consulting), Fiona Keough ...
Day 1 Workforce Optimisation 09.00 - 10.00 Optimising your staff retention through systems, process and culture - Fiona Keough This session facilitated by Fiona Keough the ...
Fiona Keough - American Express; Jeannine Walsh - Director Wellness First Director ATA; Siva Subramaniam - Transcom Manila; Daniel Bergan - St. George
... was again elected Chairperson for the year ahead, with Julianne Wargren (WW Technologies), Julie Ashpool (Kelly Services), Trish Tyler (Sinclair Consulting), Fiona Keough ...
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American Express (Public Company; AXP; Financial Services industry): Vice President, (July 2007-July 2010)
St George Bank (Public Company; 5001-...