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Paul Santiago

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Paul Santiago
Locality:
Melbourne Area, Australia
Summary:
Service Support Consultant at Deloitte Australia
Experience:
Deloitte Australia (Partnership; Management Consulting industry): Service Support Consultant,  (July 2007-Present) Provide 2nd level IT support for Deloitte Australia's Melbourne office. Exposed to SLA/SLT concepts, KPI concepts, ITIL Framework and Service Management. Contributio...