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Wissam Raffoul, a senior program director with META Group, said that the IT analysis company's research has shown that while 70 percent of outsourcing contracts are renewed, many ...
Dr Wissam Raffoul, senior program director of service management strategies for Meta Group, says that most SLAs maintain the old IT focus, although they are becoming more ...
Wissam Raffoul, vice-president of operations, outsourcing and service provider strategies at META Group, said the report held true for Australian system integrators and ...
The Newspaper for the IT Channel. ... Dimension Data has appointed former Gartner analyst, Dr Wissam Raffoul, to head up its consulting services practice.
Wissam Raffoul, principal consultant at ICT research organisation Meta Group, has added his voice to a growing chorus of industry analysts pouring cold water on the white-hot ...
Dr Wissam Raffoul. General Manager, Consulting Dimension Data. Wissam Raffoul, Ph.D, joined Dimension Data in August 2007. In his role as General Manager of Consulting, Wissam ...
The Newspaper for the IT Channel. ... Dimension Data has appointed former Gartner analyst, Dr Wissam Raffoul, to head up its consulting services practice.
Meta Group principal consultant Wissam Raffoul agrees there are risks involved in offshoring, but says it comes down to selecting the right provider.
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